How can we help?
Guides and answers for getting the most out of Credably.
For customers
Sign up, shop on installment, repay and grow your credit score.
Browse customer guidesFor merchants
Set up your account, add products, sell on installment and get paid.
Browse merchant guidesPopular for customers
- Create your Credably accountSign up with your email or Google account, verify your email and add your basic details.
- Complete your profileSix short steps that let us calculate your credit score and unlock installment plans.
- Shop on installmentFind a Credably store, choose a product and get a credit decision in minutes.
- Pay your down paymentComplete checkout by bank transfer, card or USSD, then collect your item.
- Repay your installmentsHow repayments are collected, where to see your schedule and how to download statements.
- Understand your Credably scoreWhat your score means, what affects it and how to improve it.
- Get help or dispute a paymentContact support about an order, a payment you don't recognise, or anything else.
Popular for merchants
- Set up your merchant accountSign in for the first time, set your password and find your way around the dashboard.
- Complete business verificationUpload your business documents so we can approve your account for live sales.
- Add a productCreate a product model with its variants, then add stock so customers can buy it on installment.
- Create an installmentSell a device on installment: pick the customer and product, set the payment plan and share the checkout link.
- Get paid: settlements and payoutsHow settlements work, when you get paid, and how to request a settlement.
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