Get help or dispute a payment

Contact support

Send us a message from the Contact page, email support@credably.ng or call +2349065052878. Most messages get a reply within one business day.

Include your installment ID or the product name so we can find your plan quickly.

Dispute a payment

Contact support if a payment looks wrong — for example, an incorrect amount, a duplicate payment, a payment you didn't authorise, or a problem with your product. Disputes are usually reviewed within 3–5 business days, and we'll notify you of the decision.

Problems with your product

For warranty or product issues, contact the store you bought from. If you can't resolve it with the store, let us know.