Secure your account

Change your password, turn on two-factor authentication and manage sign-in methods.

Last updated: 13 October 2026

Change your password

Forgot your password? Select Forgot password on the sign-in page to get a reset link.

  1. Go to Account settings and open Security.
  2. Enter your current password and choose a new one of at least 6 characters.

Turn on two-factor authentication

  1. Go to Account settings, open Security and turn on two-factor authentication.
  2. Confirm your password.
  3. Scan the QR code with an authenticator app such as Google Authenticator or Authy.
  4. Enter the 6-digit code from the app.
  5. Save your 10 recovery codes somewhere safe. They're the only way back in if you lose your phone, and they're only shown once.

Sign-in methods

From Account settings you can connect your Google account to sign in faster. Keep at least two ways to sign in so you don't get locked out.

Credably will never ask for your password, one-time codes or bank login details by phone, SMS or email.

Still need help?

Our support team is here on business days. Tell us what you were trying to do and we'll get back to you.