Add device units and find a device
Record each device by IMEI or serial number, one at a time, by camera or in bulk.
Last updated: 13 October 2026
Every device you sell on installment is tracked as a unit with its IMEI or serial number. This is how the right phone is reserved for and handed to each customer.
Add units
- Open a product and go to its units.
- Enter the IMEI 1, IMEI 2 or serial number. You can also select Scan with camera and hold the label inside the box, keeping it sharp and well lit.
- To add many units at once, put one unit per line (for example IMEI, serial, battery) or upload a CSV under 2 MB.
- Fix any highlighted rows and save.
Find a device
Press Ctrl+Shift+K (⌘⇧K on Mac) anywhere in the dashboard, or search for Find device in the command menu, then enter or scan the IMEI or serial number.